Privacy Policy

Last updated: 8/06/2025

At Alexandra’s, your privacy is important to me. This Privacy Policy explains how I collect, use, share, and protect your personal information when you visit my website, book an appointment, or use my services.

1. Information I Collect

I may collect the following information:

  • Personal Details – such as your name, email address, phone number, and any preferences you provide when booking.

  • Booking Information – including your appointment details and the services you request.

  • Payment Information – if payments are made online, they are processed securely through a third-party provider. I do not store payment card details.

  • Technical Information – such as your IP address, browser type, and the pages you visit on my site. This is collected through cookies and similar tools.

2. How I Use Your Information

I use the information you provide to:

  • Manage and confirm your appointments

  • Contact you about your bookings or inquiries

  • Send reminders, updates, or promotional offers (if you’ve opted in)

  • Improve my website and services

  • Comply with legal requirement

3. Sharing Your Information

I do not sell or rent your personal information. I may share your data with:

  • Trusted service providers (e.g. appointment booking or marketing tools) to help run my business

  • Legal authorities if required by law

4. Cookies and Tracking

My website may use cookies to enhance your experience. You can change your cookie preferences in your browser settings, but this may affect how the website functions.

5. Your Right

You have the right to:

  • Access any personal information I hold about you

  • Request correction or deletion of your information

  • Withdraw consent to marketing at any time

To make a request, please contact me at:

📧 alexandramoore@hotmail.co.uk

📞 07886 489003

💬 Or use the contact form on my website below

6. Keeping Your Data Safe

I take steps to keep your data secure and prevent it from being lost, accessed, or shared without your permission.

7. Updates to This Policy

I may update this Privacy Policy occasionally. The latest version will always be available on my website with the date of the last update